Shipping policy

SHIPPING POLICY

Pickleball Paddles Canada

ORDER PROCESSING

Orders are processed within 1–2 business days (excluding weekends and holidays).

You will receive a confirmation email once your order has shipped, including tracking information.

Orders are fulfilled from:

Bridge City Pickleball

480 1st Ave N

Saskatoon, SK S7K 1X6

Canada

Queen City Pickleball Hub

1700 Elphinstone St

Regina, SK S4T 1K1

Canada

CANADA SHIPPING

Standard Shipping (Most Items)

• 3–9 business days
• Orders $0–$99.99: $19.99
• Orders $100 and up: Free

Expedited Shipping

• 3–5 business days
• Starting at $54.00

Shipping rates are calculated at checkout based on product type and weight.

Delivery times are estimates and may vary due to weather, carrier delays, or remote locations.

SPECIAL ORDER / DIRECT-FROM-MANUFACTURER ITEMS

The following products ship directly from the manufacturer:

• SwiftNet Portable Pickleball Nets
• Tyrol Pickleball Shoes

These items:

• Require 2–4 business days for processing before shipment
• Ship separately from our warehouse inventory
• May arrive in separate packages if ordered with other items

Tracking information will be provided once shipped.

OVERSIZED ITEMS – PORTABLE NET SYSTEMS

Due to size and freight handling requirements, the following oversized items ship at special rates:

Dominator PRO & PRO MAX Rolling Portable Pickleball Nets

• Standard (3–9 business days): $149.99
• Express: $449.00

Other portable net systems may not qualify for free shipping promotions depending on size and shipping requirements.

ERNE PICKLEBALL MACHINES

ERNE Machines ship separately due to size and special handling requirements.

• Standard (3–9 business days): $59.00
• Expedited (3–5 business days): $199.00

Signature may be required upon delivery.

INTERNATIONAL SHIPPING

United States (USA)

Standard International (4–8 business days).

• Orders $0–$249 USD: $24.99
• Orders $250 USD and up: Free

International (All Other Countries)

Standard International (6–10 business days)

• Orders $0–$199.99: $39.99
• Orders $200–$999.99: $29.99
• Orders $1,000 and up: $25.00

Economy International (20–60 business days)

• Orders $0–$199.99: $80.00
• Orders $200–$1,499.99: $60.00
• Orders $1,500 and up: Free

International customers are responsible for all customs duties, taxes, and import fees.

LOST OR DAMAGED SHIPMENTS

If your order arrives damaged or appears lost in transit:

• Contact us within 5 days of delivery
• Email: Admin@PickleballPaddlesCanada.ca
• Include your order number and photos (if applicable)

We will work directly with the carrier to resolve the issue.

INCORRECT SHIPPING INFORMATION

Customers are responsible for providing accurate shipping details. Orders returned due to incorrect addresses may be subject to additional shipping fees.